Fast 24/7 water extraction, drying, and full restoration across Greater Memphis.
Water damage gets worse by the minute — and in Memphis, our humidity turns a small leak into mold in a matter of days. DRR Memphis (Disaster Response & Restoration) answers 24/7 to extract standing water, dry your property to the studs, and restore it to pre-loss condition. As one of Memphis’s most trusted, owner-run restoration companies, we treat water damage as the emergency it is.
The moment you call, owners Ken and Frankie put a certified crew on the road — and we typically reach homes across the Memphis metro within about an hour. Whether it’s a burst pipe, a failed water heater, an overflowing appliance, storm flooding, or a sewage backup, the first minutes matter. We stop the source, remove the water, and get powerful drying equipment running before secondary damage sets in.
Water is deceptive. What looks like a damp baseboard is usually moisture that has already wicked into drywall, subfloor, insulation, and wall cavities. Our technicians use moisture meters and thermal imaging to map exactly how far the water traveled, then set commercial air movers and dehumidifiers to pull every trace of it out. We monitor moisture readings daily and don’t call a room dry until the numbers prove it.
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Every job follows a proven sequence: emergency water extraction, moisture mapping, structural drying and dehumidification, antimicrobial treatment to prevent mold, and finally reconstruction of anything that had to be removed. Because DRR handles both the cleanup and the rebuild, you never get handed off to a second contractor — the same trusted team takes you from the first pump to the final coat of paint.
Water claims live and die on documentation. We photograph the loss, log moisture readings, and prepare a line-item estimate in Xactimate — the same industry-standard software your insurance adjuster uses — so our scope and your carrier’s scope speak the same language. That means fewer disputes, faster approvals, and less out-of-pocket for you. We work directly with every major insurance company and bill them directly, so you can focus on your family instead of paperwork.
We provide water damage restoration across Memphis and the surrounding 50-mile area. Explore your city:
We answer 24/7 and typically arrive within about an hour across the Memphis metro. The faster we extract and dry, the less damage, cost, and mold you deal with.
Most sudden, accidental water damage is covered. We document everything and prepare the estimate in Xactimate, then bill your insurance company directly to make the claim simple and fast.
Typical drying takes 3–5 days depending on how much water there was and how far it spread. We monitor moisture readings daily and only stop when the structure is verified dry.
Both. DRR Memphis is a full-service restoration company — we dry it out and rebuild it, from drywall and flooring to paint, so you deal with one team start to finish.
Locally owned by Ken & Frankie — 24/7 emergency response across Greater Memphis.
