This Privacy Policy explains how Disaster Response & Restoration (“DRR Memphis,” “we,” “us,” or “our”) collects, uses, and protects information when you visit drrmemphis.com or contact us for restoration services. By using our website, you agree to the practices described below.
We collect information you voluntarily provide when you fill out a contact or request form, call us, or email us — such as your name, phone number, email address, property address, and details about the damage or service you need. We use this information solely to respond to your inquiry and provide our services.
We also automatically collect standard, non-identifying technical information through analytics tools, such as your browser type, device, general location, pages viewed, and how you arrived at our site. This helps us understand how visitors use the site and improve it.
We use the information we collect to respond to inquiries and provide estimates; to schedule and perform restoration, cleanup, and reconstruction services; to document and process insurance claims on your behalf; to improve our website and services; and to communicate with you about your project. We do not sell your personal information to third parties.
Our website uses cookies and similar technologies, including Google Analytics, to understand site traffic and usage. You can disable cookies in your browser settings, though some features of the site may not function as intended. Analytics data is aggregated and does not personally identify you.
We may share your information with your insurance company and adjuster as needed to document and process a claim, and with trusted service providers who help us operate our business (such as email or scheduling tools). We may also disclose information when required by law. We do not sell or rent your personal information.
We take reasonable measures to protect the information you provide. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You may request that we update or delete the personal information you have provided by contacting us using the details below. If you receive email communications from us and no longer wish to, you can opt out at any time.
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have questions about this Privacy Policy or how we handle your information, contact us at:
DRR Memphis — Disaster Response & Restoration
700 N. Willett St, Memphis, TN 38107
Phone: 901-213-8121
Email: [email protected]
Locally owned by Ken & Frankie — 24/7 emergency response across Greater Memphis.
